|  | Daily Backups | 60 Hours (10 minutes per day) | 
|  | Client & Server Maintenance | 26 Hours (30 minutes per week) | 
|  | Server Security | 26 Hours (30 minutes per week) | 
|  | Tech Support for users | 26 Hours (30 minutes per week) | 
|  | After Hours Support | 100 Hours (assuming a small number of after hours incidents) | 
|  | Ongoing development | 120 Hours (allowing for 1 developer for 3 weeks each year) | 
|  | Ongoing testing | 40 Hours (allowing for 1 tester for 1 week each year) | 
|  | Internet Hosting Support | 10 Hours (if you make it available outside your LAN) | 
|  | Disaster Recovery Testing | 10 Hours (if done once per year) | 
|  | Change Request Management | 40 Hours (for a fairly stable application) | 
|  | Server Replacement | 30 Hours (90 hours every three years) |