|   | 
Daily Backups | 
60 Hours (10 minutes per day) | 
|   | 
Client & Server Maintenance | 
26 Hours (30 minutes per week) | 
|   | 
Server Security | 
26 Hours (30 minutes per week) | 
|   | 
Tech Support for users | 
26 Hours (30 minutes per week) | 
|   | 
After Hours Support | 
100 Hours (assuming a small number of after hours incidents) | 
|   | 
Ongoing development | 
120 Hours (allowing for 1 developer for 3 weeks each year) | 
|   | 
Ongoing testing | 
40 Hours (allowing for 1 tester for 1 week each year) | 
|   | 
Internet Hosting Support | 
10 Hours (if you make it available outside your LAN) | 
|   | 
Disaster Recovery Testing | 
10 Hours (if done once per year) | 
|   | 
Change Request Management | 
40 Hours (for a fairly stable application) | 
|   | 
Server Replacement | 
30 Hours (90 hours every three years) |